Most Helpful
From: Austin. Tx

Easy setup, had it up and running in about 10 min.

September 04, 2019
The sound quality is great, placed the sub woofer to the back of the room, makes for a great sound experience
David Orrantia
From: El Paso, Texas

Terrible manufacturer warranty

October 31, 2019
I bought this a month ago the subwoofer started shutting off after continuous play. So I contacted Best Buy and they only have a 15 day return policy. So I then contacted Sony and spoke with a service tech representative and he took me through step by step to do a hard reset and we connect the whole system. We also did a secure link connection step by step and the subwoofer continued to shut off after continuous play. I can even use it as a blue tooth device for a party due to the fact the subwoofer shuts off and the sound bar is all that stays playing. The only way to turn the subwoofer back on is to disconnect the power source for 30 seconds and then let the system power up again and the after continuous play the same problem continues to occur. So I sent in the system in for warranty repair and they tested it and said they could not duplicate the problem. I truly believe they did not test the system long enough or loud enough to see if the problem occurs. So they have sent the system back and no repairs were done to the system I spent too much money on this for it to shut down when I use it. I like to have parties and I cannot have a system the continues to shut off. I sent the system in with the proof of purchase (receipt), I just hope you can assist me with this problem I want to believe you will help me and not let my $200.00 be a waste of money on a defective product. Thank you very much and I will wait for a response.... Read More  Hide
From: Knoxville

Awesome sound especially on Bluetooth

November 26, 2019
Awesome! You won't be disappointed, highly recommend
From: Fremont, CA

Great product in 2019

November 28, 2019
Loved the sound and the woofer. At 320W, its a better bet than some other speakers we were looking at. Better than JBL, LG, Samsung, all of them.
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