SUPPORT THAT KEEPS YOU WORKING ANYWHERE, ANYTIME.

Dell ProSupport - When you need more than basic warranty.

Let's face it, sometimes basic warranty just won’t cut it. With one simple upgrade, find peace of mind and expert 24x7 local support. Whether on the road or in the office, ProSupport engineers are standing by to keep teams productive and working. Automatic, proactive problem-solving, parts and labor dispatch and case creation take the tedious steps out of tech support for hardware and software. With ProSupport, get the best out of your teams and let us worry about IT.
Automated, Proactive Support 2:51
SupportAssist Features Overview 1:10

Automated, Proactive Support

SupportAssist Features Overview

PROTECT YOUR PC BY UPGRADING TO PROSUPPORT:


ProSupport Feature Comparison


Base Hardware


ProSupport

 Hardware support during local business hours
 24x7 priority access to hardware and software support
 Onsite repair after remote diagnosis*

SupportAssist technology enable features:

 Automated issue detection, notification and case creation*

Get Dell ProSupport with SupportAssist

*Important Information

SupportAssist not available on Linux. Windows 108, Windows RT. Windows 10 CMIT Government Edition. Android, Ubuntu or Chrome based products. SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards. Predictive analysis failure detection includes hard drives, solid state drives and batteries. Onsite service not available on Chromebook 11 A35 and Venue 7. 8. and 8 Pro tablets.